Weather and security are important when doing outdoor activities.
The company shall inform you of both the weather forecast and the dangers and inconveniences you might be exposed to during their performance. Likewise, you must acknowledge in writing to have been duly informed and voluntarily assume the risks associated with them, as well as release and discharge the company from any and all liabilities, injuries and/or damages arising there-on, other than those resulting from negligence or breach of duty. Insofar as said information have public visibility, regardless of the media used, and payment related to the purchase of services shall constitute acknowledgment and acceptance the same.
During navigation, as well as during implementation of related activities, the boat captain will always have the final say on planning and safety matters
The trip will be confirmed and booked after the payment of a deposit of 20% of the full amount of the performance by the customer. The balance of payment will be paid on board at departure.
In the event of cancellation by the customer, whether for health or other reasons, good or not, the company shall retain any and all amount paid by the customer.
In the event of cancellation by the company, the client shall be entitled to a full refund of any advance payment made.
In the event of cancellation attributable to neither party, such as by weather, force majeure, or security reasons, the following shall be considered:
- if cancellation occurs more than 24 hours prior to departure, the deposit shall be refunded in full to the client.
- if cancellation occurs less than 24 hours before the departure, the company shall retain 50% of the deposit to cover preparation costs.
The skipper will explain to he customers on board about safety rules, equipments and how to use properly each device they need to use on the boat.
Slide Sail in Asia keep the right to stop the trip or to disembark any passenger if the rules about safety on board are not followed, it means anyone whose behavior is a potential danger for his own safety, safety of other people on board, or safety of the boat.
The same for anyone showing a lack of respect for human and equipment.
Feel free to contact us for any inquiry about your trip !